Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Phishsight ("Company," "we," "us," or "our") governing your access to and use of the Phishsight platform, including our website, application programming interfaces (APIs), and all related services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

Phishsight is a phishing email investigation and forensics platform designed for security professionals, SOC analysts, incident responders, and organizations seeking to analyze and investigate potentially malicious emails. The Service provides:

• Email header forensic analysis
• URL and link inspection and threat scoring
• SPF, DKIM, and DMARC authentication validation
• Threat intelligence integration and correlation
• AI-powered phishing detection and classification
• Automated investigation reports
• API access for programmatic analysis (select plans)

3. Eligibility and Account Registration

To use the Service, you must be at least 18 years of age or the age of majority in your jurisdiction. By creating an account, you represent and warrant that:

• You have the legal capacity to enter into these Terms
• You will provide accurate, current, and complete registration information
• You will maintain and promptly update your account information
• You are responsible for safeguarding your account credentials
• You will notify us immediately of any unauthorized access to your account

4. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:

• Use the Service to conduct or facilitate any illegal activity
• Upload malware, viruses, or other malicious code with intent to harm our systems or other users
• Attempt to gain unauthorized access to our systems, networks, or data
• Use the Service to create, distribute, or facilitate phishing attacks
• Reverse engineer, decompile, or disassemble any part of the Service
• Resell, sublicense, or provide the Service to third parties without authorization
• Use the Service in any manner that could disable, overburden, or impair our infrastructure
• Interfere with any other user's access to or use of the Service
• Violate any applicable laws, regulations, or third-party rights

5. Subscription Plans and Payment

5.1 Plans: Phishsight offers various subscription plans including Community (Free), Starter, Professional, and Enterprise tiers. Each plan has specific features, limitations, and pricing as described on our website.

5.2 Billing: Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly set forth in our Refund Policy.

5.3 Price Changes: We reserve the right to modify our pricing with 30 days' notice. Price changes will take effect at the start of your next billing cycle.

5.4 Taxes: All prices are exclusive of applicable taxes. You are responsible for paying all applicable taxes associated with your use of the Service.

6. Intellectual Property Rights

6.1 Our Rights: The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, and the design) are owned by Phishsight, its licensors, or other providers of such material and are protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content: You retain ownership of any emails or data you upload to the Service for analysis ("Your Content"). By uploading Your Content, you grant us a limited, non-exclusive license to process, analyze, and store Your Content solely for the purpose of providing the Service to you.

6.3 Feedback: Any feedback, suggestions, or ideas you provide regarding the Service may be used by us without any obligation to compensate you.

7. Data Handling and Security

7.1 Data Processing: We process uploaded emails and associated data solely for the purpose of providing analysis services. Our data handling practices are described in our Privacy Policy.

7.2 Data Retention: Analyzed emails and reports are retained according to your subscription plan settings. You may delete your data at any time through your account settings.

7.3 Security: We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Disclaimers and Limitations

8.1 Service Provided "As Is": THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 No Guarantee: While our AI and threat intelligence systems are designed to detect phishing threats, we do not guarantee that all threats will be identified or that all legitimate emails will be correctly classified. The Service is a tool to assist human analysts, not replace professional judgment.

8.3 Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, PHISHSIGHT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

8.4 Maximum Liability: Our total liability for any claims arising under these Terms shall not exceed the amounts paid by you to Phishsight during the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Phishsight and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of any third party.

10. Termination

10.1 By You: You may terminate your account at any time by contacting us or through your account settings. Termination will not entitle you to any refund of prepaid fees, except as provided in our Refund Policy.

10.2 By Us: We may suspend or terminate your access to the Service immediately, without prior notice, if we reasonably believe you have violated these Terms or if required by law.

10.3 Effect of Termination: Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.

11. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except that either party may seek injunctive relief in any court of competent jurisdiction.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service at least 30 days before taking effect. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at: